Last Updated: August 26, 2010
What Personally Identifiable Information Is Collected
By “personally identifiable information,” we mean data that is unique to an individual, such as a name, address, or telephone number. We do not collect personally identifiable information on our Sites or through our Services unless you voluntarily provide information about yourself (a) by setting up an account on one of our Sites or for our Services, (b) via an electronic mail or text message, (c) by filling out one of our online forms, or (d) by purchasing an RTM product from one of our online stores.
Because providing detailed information regarding this Policy when you register or provide information in connection with our Services often proves impractical, you may instead be provided with a short notice that reminds you to refer to this Policy and other relevant information from RTM.
How the Information You Provide Is Used
Should you send us your comments or questions via email to any email address provided on one of our Sites or Services, we will only share your communications with our employees or agents most capable of addressing your questions and concerns. We will retain your communication until we have done our very best to provide you with a complete and satisfactory response and then we will either discard it or, in some cases, archive it.
RTM may conduct contests, sweepstakes, and surveys through our Sites and Services. Some of these promotions may be conducted by RTM on behalf of an advertising or promotional partner. Any personally identifiable information that RTM collects from you as part of the promotion will be used by RTM to administer the promotion. For promotions that RTM conducts on behalf of an advertising or promotional partner through the Sites, RTM may share your personally identifiable information with that partner.
We share your personally identifiable information with our agents, representatives, contractors and service providers so they can provide us with support services such as authorization of credit card transactions, order processing, and sweepstakes fulfillment.
From time to time, our advertising and promotional partners may desire to call your attention to promotions and offers they believe might interest you. If you prefer not to receive direct communications sent by our advertisers or promotional partners, you will be given an opportunity by the advertiser or promotional partner to opt-out of receiving such communications. If you opt-out, you will not receive further email or other communications sent directly by the advertiser or promotional partner, though we may on occasion send you information on their behalf. In all cases, however, we will use your information only as permitted by law.
From time to time, we may rent our list of customer names collected on our Sites to carefully selected merchandisers or advertisers, but you may choose to opt-out of such rentals by contacting us at email@example.com or at the address provided below.
Except as described in this Policy, we will not disclose personally identifiable information unless we are required to do so by law or we in good faith believe that such action is necessary to: (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of any of our Sites or Services; or (d) protect the personal safety or property of our users or the public.
If you prefer not to receive emails from us, you will be given an opportunity to opt-out of receiving such communications in each email that you receive from us. Simply follow the removal instructions located at the bottom of the email message. If you opt-out, you will not receive further email communications from us. If you prefer not to receive communications from us by text message sent to your cellphone or other wireless device, you will be given an opportunity to opt-out of receiving such communications in each text message that you receive from us. If you opt-out, you will not receive further text message communications sent by us.
You also can contact us at firstname.lastname@example.org, or at the address provided below, indicating that you no longer want to receive email communications relating to one of our Sites or text messages relating to one of our Services.
Security of Information Sent to Us
Please note that, unless we expressly advise you otherwise, the email functionality on our Sites does not provide a means for completely secure and private communications between us. Like all unencrypted Internet email communications, your email may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider to be confidential. While we strive to protect your personal information, RTM cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we will use our commercially reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may instead contact us via telephone at the number provided in this Policy.
Disclosure of Customer Information Through Business Transfers
As we continue to develop our business, we may buy, merge, or partner with other companies or businesses, and in so doing, acquire customer information. In such transactions, customer information may be among the transferred assets. Similarly, in the event that a portion or substantially all of RTM's assets are sold or transferred to a third party, the information you have voluntarily provided to us, including your email address, would likely be one of the transferred business assets.
Our Commitment to Children's Privacy
We recognize the importance of protecting the privacy of children. We do not knowingly collect any personal information from children under the age of thirteen. Our Sites and Services are directed to adults at least eighteen years old, and when a user discloses personal information through one of our Sites or Services, the user is representing to us that he or she is an adult. If a child has provided us with personal information, we ask that a parent or guardian email us at email@example.com, and we will promptly delete the child's information from our records.
Access and Correction
You have a right to know about the personal information that RTM has collected from you through our Sites or Services, including the right to correct, amend, or delete the information that RTM has on file if it is incorrect. You may also change the status of whether you wish to receive alerts, newsletters, and communications from RTM at any time. If at any time you wish to exercise these rights, feel free to contact us at firstname.lastname@example.org or by phone.
Special Notification for California Residents
By using one of our Sites or Services, you signify your agreement to the terms of this Policy. If you do not agree with the terms of this Policy, please do not disclose any personal information through any of our Sites or Services. This Policy and the use of our Sites and Services are governed by Tennessee law. Any claim related to any of our Sites, Services, or this Policy must be brought solely and exclusively in a federal or state court in Nashville, Tennessee within one year after the claim arises, or you agree that such claim will forever be barred. Users of our Sites and Services consent to the jurisdiction and venue of such courts as the most convenient and appropriate for the resolution of disputes concerning this Policy and/or use of our Sites or Services.
Please bear in mind that we may change the content or design of any of our Sites or Services and, consequently, this Policy at any time in the future. Notice of any revisions to this Policy will be posted to this page and on the homepage of each of our Sites, so please revisit this page from time to time to ensure that you are aware of any changes to this Policy.
RTM welcomes comments and questions about this Policy and about any of our Sites or Services. We are dedicated to protecting your personal information while providing a robust and friendly web environment. Any comments or questions regarding RTM's electronic information privacy practices may be directed to our Webmaster at email@example.com. You may also send a letter to:
RTM Productions, Inc.
130 Southeast Parkway Court
Franklin, TN 37064